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Return Policy

Exchange Policy
We accept exchanges on full price orders (excluding Final Sale items) within 30 days of date of delivery. Exchanges are processed within 10 business days of receiving your return unless the item you are exchanging for is backordered. To start the process please contact the supplier or contact info@ebrillahome.com. Your item must be postmarked within 5 business days of opening a return ticket.

Return Policy
We offer refunds up to 30 days after receipt of your order (excluding Final Sale items). To start this process please use our Returns Portal.

Your item must be postmarked within 5 business days of opening a return claim. If your package is postmarked outside of this window it will incur a 15% restocking fee. We kindly ask that you allow up to 10 business days for your refund to appear in your account. Processing times can vary around holidays.

International Returns & Exchanges
At this time we accept international exchanges and returns. Returns are processed (less actual shipping cost).

What if my items are defective?
If you feel for some reason you may have received a damaged or defective product, please don’t worry as we are happy to help! Please contact us through our contact form with any issues at info@ebrillahome.com.